Customer Service Back »

This training helps employers and employees establish and improve customer relationships to grow your business and strengthen your organization. Participants learn to apply teamwork, consistency, and attitude to create a culture of service.

Two women reviewing paperwork at a table.

This 2-3 hour interactive workshop can be presented to separate organizations or as a community-wide event for multiple businesses. Participants will identify and develop strategies to implement. This workshop is applicable to businesses, organizations, and government agencies, from the CEO to the front-line employee.

An older man reviewing paperwork with a young woman.

“Thank you for providing the customer service seminar. I really appreciated the insight provided, particularly being reminded about the true meaning of teamwork!”
– Ben Hetzel, Lemmon, SD

“I experienced the customer service presentation at a conference and was truly engaged throughout. The facilitators’ energy was palpable! The talking points were inspiring to always put your best foot forward when working with customers, partners, and coworkers.”
– Hope Kleine, Sioux Falls, SD


If you have questions about this article contact Peggy Schlechter (SDSU Extension Community Vitality Field Specialist) at the Rapid City Regional Center at 605.394.1722.

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